Privacy Policy | How AI Discovery Handles Your Data

At AI Discovery ("we", "us", or "our"), accessible at aidiscovery.in, your privacy matters to us. This Privacy Policy describes the types of personal information we collect, how we use it, the circumstances under which we may share it, and the choices you have regarding our use of your information.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.

Information You Provide to Us

Contact information — your name, business email address, phone number, and company name when you fill out a contact form or request a consultation.
Website details — the URL of your website, if provided, when requesting an AI visibility audit or quote.
Project information — any details you share about your business goals, industry, or requirements.
Communications — messages, questions, or feedback you send through our website, email, or WhatsApp.

Information Collected Automatically

Usage data — pages visited, time spent on pages, referring URLs, and interactions with our content.
Device information — browser type, operating system, device type, and screen resolution.
Network data — IP address and general location (city/country level).
Cookies and similar technologies — as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, provide customer support, and answer questions.
To deliver our AI SEO, AEO, GEO, LLMO, content, and related services.
To prepare proposals, quotes, and personalized recommendations.
To improve our website, services, and user experience.
To send administrative information, updates, or service-related notices.
To comply with legal obligations and enforce our rights.
To detect, prevent, and address technical issues, fraud, or misuse.

3. Legal Basis for Processing

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar laws, our legal basis for processing your personal information depends on the context:

Consent — when you have given clear consent for us to process your data for a specific purpose.
Contractual necessity — when processing is required to fulfill a contract or provide a service you have requested.
Legitimate interests — for improving our services, preventing fraud, and protecting our legal rights, where these interests are not overridden by your rights.
Legal obligation — when we are required by law to process your information.

4. How We Share Your Information

We do not sell your personal information. We may share your information in limited circumstances:

Service providers — trusted third-party vendors who help us operate our website and deliver our services (e.g., hosting, analytics, email delivery, CRM).
Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you.
Legal requirements — when required by law, subpoena, court order, or to protect the rights, property, or safety of AI Discovery, our users, or the public.
With your consent — when you have specifically authorized us to share your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

6. How We Protect Your Data

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), access controls, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you.
Correction — request that we correct inaccurate or incomplete information.
Deletion — request that we delete your personal information, subject to legal retention requirements.
Restriction — request that we limit how we process your information.
Portability — request a copy of your data in a structured, machine-readable format.
Objection — object to processing based on legitimate interests or for direct marketing.
Withdraw consent — withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our marketing efforts. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Third-Party Websites

Our website may contain links to third-party websites, tools, or services (such as WhatsApp, Google Maps, or analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that your personal information receives an adequate level of protection, consistent with this policy and applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

sahil@webcazador.com
+1 (307) 466-6483
Prosperity Arcade, D-229, Phase 8B, Sector 91,
Sahibzada Ajit Singh Nagar, Punjab 140307, India